Privacy Policy

Capital Processing Systems, Inc.

Effective Date: April 23, 2025 | Last Updated: April 23, 2025

Introduction

Capital Processing Systems, Inc. ("CPS," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website accesscps.com or interact with our services.

This policy complies with applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other state privacy regulations.

Information We Collect

Categories of Personal Information

We may collect the following categories of personal information:

• Identifiers: Name, postal address, email address, phone number, and other contact information you voluntarily provide
• Commercial Information: Records of products or services purchased, obtained, or considered
• Internet or Network Activity: Browsing history, search history, and information regarding your interaction with our website
• Geolocation Data: General location information derived from your IP address

Sources of Information

We collect personal information directly from you when you voluntarily submit it through our website forms, contact us, or request information about our services. We also collect information automatically through cookies and similar tracking technologies when you browse our website.

How We Use Your Information

We use the personal information we collect for the following business purposes:

• To respond to your inquiries and fulfill your requests
• To provide you with information about our products and services
• To send you newsletters or other communications you have opted into
• To improve our website and customer experience
• To comply with legal obligations and protect our rights
• To detect, prevent, and address fraud and security issues

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Disclosure of Your Information

We Do Not Sell Your Personal Information

CPS does not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.

Service Providers

We may share your information with service providers who perform services on our behalf, such as website hosting, data analysis, and email delivery. These providers are contractually obligated to use your information only for the purposes of providing services to us and to maintain appropriate security measures.

Legal Disclosures

We may disclose your information when required by law, regulation, or legal process, to protect the safety of any person, to address fraud or security issues, or to protect our legal rights.

Your Privacy Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request that we delete the personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out: You may opt out of the sale or sharing of your personal information. Note: CPS does not sell personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
• Right to Limit Use of Sensitive Information: You may request that we limit the use and disclosure of your sensitive personal information to only what is necessary to provide our services.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf.

Global Privacy Control

We honor Global Privacy Control (GPC) signals. If your browser or device transmits a GPC signal, we will treat this as a valid opt-out request for the sale or sharing of your personal information.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Types of cookies we use include:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect, use, or disclose personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:

Capital Processing Systems, Inc.
5605 77 Center Drive, Suite 270
Charlotte, NC 28217
Email: support@capital.email

We will respond to your request within the timeframes required by applicable law (generally within 45 days for most privacy rights requests).

State-Specific Privacy Notices

Residents of certain states may have additional privacy rights under their state's laws. CPS complies with applicable state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), and other comprehensive state privacy laws. If you are a resident of a state with specific privacy rights, please contact us to exercise those rights.